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The Secret to Finding the Best Training on the Web

Many businesses looking for high quality, hands-on Avaya training solutions don’t know where to go as they navigate the myriad of Internet options. Becoming an expert on Avaya Aura, Communications Server 1000, Avaya Aura Contact Center, Nortel Contact Center, and Avaya Unified Communications through intensive training is not difficult when you know the secret to finding the best Avaya training on the Web.
The best Avaya training on the Web is found through Cross Telecom, the recognized industry leader for Avaya education. Cross Telecom provides free webinars and Avaya training and certification at the Cross University campus and though Cross University’s online classes.
Cross Webinars
At, free Avaya training is available through a variety of how-to webinars on using products and trials. Past webinars can be viewed at any time and include topics such as Avaya Aura Messaging Release 6.1, E911 Risks of Non-Compliance, Data Networking for Voice Professionals and many others.
Cross University
Cross University provides customers with the telecommunications training and education needed to stay current on changing technologies essential to business success, with curriculum developed and provided by the highly skilled Cross Technical telecom team.
Cross University’s 82,000 square foot facility in Bloomington, MN showcases a Cross Briefing, Training and Demo Center and is fully equipped with the latest in communications technology. Cross University offers customers a blended approach to Avaya training utilizing classroom, hands-on and online training.
Cross University Online
The same professional Avaya training offered on the Cross University campus is available on the Internet through Cross University Online, a program designed to supplement on-site training. It also offers an extensive catalog of administration tips and resources for Avaya systems as well as Avaya training on the latest technology and applications.
Each year, over 70 learning modules are added with over 35 hours of instruction available in a searchable catalog. Customers enjoy unlimited access for the length of their subscription, including access to video training from Cross University instructors and certified experts.
For more detailed information on Avaya training and to register for classes or workshops, call Cross University toll free at (866) 983-3500 X3700 or send an email to
Cross Telecom, recognized as the industry leader for Avaya education, is dedicated to keeping employees and clients informed with the latest Avaya training available. By providing a complete portfolio of Voice, Data, IP Telephony, Wireless, CrossNet Maintenance and Support, Professional Services and Cross University, Cross has defined itself as a complete, end-to-end integrator of converged technologies nationwide. For award-winning customer service on Avaya Nortel telecommunication products and services, contact Cross Telecom at

Heather Preston Avaya training – Cross Telecom, a full-service integrator of converged communications technology, provides cutting edge Avaya training and is certified as an Avaya Learning Partner.